Good for now
I spent my evening on the Metro with my face shoved in the shoulder of a well-dressed gentleman in a cashmere coat. It was a nice coat, I suppose, but that didn’t make up for the fact that yesterday when I hopped on the train I found a gloriously empty seat. I left the office at the same time. All of the cars on the train were open. I kept flashing back to my morning commute to work in Beijing. At least no one asked me how much I weigh.
I started my new job 3 weeks ago. That’s right, I’m once again employed, despite the harsh economic climate and job shortage. Apparently I tell a better story now-quit a job I hated, moved 8 hours for a job I thought would be amazing, laid off by an inept moron. My cover letter is now waaaay more fun than “I’m writing to inquire about this job” (not that my cover letters ever really say that).
I commuted for the first 4 days from Baltimore to Dupont Circle, and spent 4 days pretending my life would end up like a romantic comedy and an attractive stranger would be so mesmerized by me on the train that I would immediately be swept off my feet. As it turns out, snoring and drooling is not an attractive quality. And Ryan Gosling/Jake Gyllenhaal/Ryan Reynolds did not lining up to pick me up on the train. I was in such a shock having to get up at 5:30 and not going to my late morning yoga class that I spent the better part of the week acting like a zombie anyway, so perhaps it’s just as well I don’t actually live in an ABC Family original movie.
But, it would seem that I was right when I said I wouldn’t be down long. Because things are looking up. are they perfect? Not hardly. But they’re good for now.
Not All Who Wander Are Lost
When my friends and family at home have heard the news about my jerk of a boss who asked me to move 8 hours away and then laid me off not 4 months later because he “wasn’t sure if he was actually ready to hire anyone,” their general response has been simple. “Well, he’s a moron” and then “But you know what Sarah, you did something most people would never do. You stopped complaining, tried something new and it didn’t work out. So you learned something. And you won’t be down long.”
And that’s why I love my family. And my friends. Because they’re right. And it keeps reminding me of an incident a few weeks ago when I hauled a drunk friend to the guest room and she kept telling me over and over how lonely she is in the world. And so despite the fact that I’m still smarting over having to go through the job hunt/self discovery process all over again, I’m very grateful for a few things.
Namely:
1. The people who keep telling me that I made the right decision to leave a job I hated and try something new.
2. The people who keep saying the words that I couldn’t bring myself to say to my boss.
3. Everyone’s belief and faith that I’m not going to be down long.
Here’s hoping they’re right.
Picking Up the Pieces
I moved all my crap back to Baltimore. I’ve been wondering if this was the best decision-should I have tried to make my new home in Asheville work? Or should I race back to a place where I was safe (not to mention rent-free)?
It was the point at which I unloaded all my crap out of the truck and surveyed my mess that I started thinking that maybe picking up and running away wasn’t my best plan. Surveying all the stuff that I was convinced at some point or another was important enough to save.
I’ve lately decided though, that despite being overwhelmed by my giant mess, moving home was the right choice for me. I got lucky in Asheville, found roommates on Craigslist that weren’t complete psychopaths and liked to be social butterflies on the town with me. But fun isn’t necessarily what I need right now. I like fun, but what I need is a project. What I need is to take the steps to figure out what comes next.
I have that in Baltimore. Because I’m suddenly in the midst of a project. A make our house not look like an episode of Hoarders project.
I’m still a little angry at the Asheville/job situation. Still a little bruised from being so unceremoniously being kicked. I catch myself muttering “Why Me?” under my breath every now and again (usually as I’m dragging yet another trash bag down the stairs and to my car), but I’m slowly coming to realize that the “Why Me?” just isn’t cute.
Oprah can take her A-Ha! Moments and shove them
Or, why sometimes things that sound too good to be true are.
I’ve been quiet lately. Very quiet. Minus a little ranting about Keith, the moron of a mattress salesman, you haven’t heard boo of me and my adventures in Asheville.
Maybe it’s because I took a job working for a blog and as I keep hearing over and over again “No one wants to read a blog about you. You have to SAY something. You have to have a niche.” And maybe that’s right, if I want to build a business, but sometimes, a girl just wants to talk to talk and who gives a shit if it really entertains people?
But, I digress.
Because yesterday, my job came unceremoniously to a stop. A big fucking “I made a mistake but you’re going to have to live with it” stop. Because my boss, he of minimal managerial experience and apparently retarded business sense decided that we just couldn’t go on professionally.
I’ll pause here to tell you, dear reader, that it’s fair to say that this has all been going downhill for a few weeks, since that’s when my boss emailed (yes, email that part of the story is more important in a minute) to tell me that we had some things to discuss. Namely, we weren’t finishing projects and I as the project manager should be more on top of that. There were 3 things we could do:
1. Fix our current situation. (Clearly my choice, since I did move 8 HOURS FROM MY FRIENDS AND FAMILY TO TAKE THIS DAMN JOB)
2. Switch me to hourly work because it was hard for him to see what I was doing when I wasn’t working from the office (And the only reason I didn’t work from the office is because I received emails telling me that it was unnecessary for me to come in)
3. Part ways professionally.
The third one STUNG. It poured cold water on my excitement for Footloose, and I’ll be real with you, I love a good dance movie. And also, what the hell is this? A goddamned Dear John letter? Are you 12?
We ultimately came to a decision to try to fix what was broken. We’d finish projects because people would actually listen when I told them to get their shit done. I would no longer take “I want to go play disc golf” as a legitimate reason not to do things. I actually came to the office (this really galled me, because I was told that the boss was only trying to save me some drive time and be considerate. I’m sorry, I’m here to work, why would I move to sit at home or in a coffee shop?), everyday, despite my boss saying “we really don’t have things to do” because in small business, even if there are no deadlines THERE ARE ALWAYS THINGS TO DO.
And so, for the last 2 weeks, it seemed like things were on the up and up. On the side, I quietly started polishing my resume and updating my LinkedIn because after such an insensitive passive aggressive email, you can’t blame a girl for waiting for the other shoe to drop.
And it did, yesterday. After I FINISHED my morning tasks, I was told, “You know, when I hired you in June, I had some misgivings, but that didn’t stop me from first asking you to move to the middle of nowhere Ohio and then to Asheville. And now, I just think for my business and the family, it would really be in my best interest for us to part ways.”
What I heard from this is simple: I was damned from the beginning. Because I was up against someone who decided when I started that he didn’t want me, he was just too much of a coward to admit that. And so, against those odds, I didn’t stand a chance.
After I climbed out of the closet I barricaded myself in yesterday (I like confined spaces and there was no one around to hug me) I decided in a few weeks, I’ll recognize that:
a)things that sound really good are probably too good to be true
b)A-Ha! Moments are complete bullshit and you have to go out and do things for yourself and
c)I’ll probably realize that this was probably a good kick in the pants.
Only right now it just feels like I’m being kicked.
The Only Thing Worse Than A Used Car Salesman…
…is a mattress salesman. Specifically, the mattress salesmen at the local store that I thought I would be a do-gooder and buy from, as opposed to a national change here in my new hometown of Asheville, NC.
I thought the time I spent in the markets in Beijing prepared me for negotiation, I’m really good at the “are you joking with that price?” face and I have no problem walking away. I do; however, experience fatigue at the idea that I’d have to go to multiple stores, so while I did go in more than one store to price compare/jump on the beds, I most certainly did not go to 15 different stores or waste an entire afternoon haggling with mattress sales people.
My saleswoman, Linda spouted numbers that meant absolutely nothing to me (“and this bed is 16.7% more comfortable over the course of year than this one.” Really? 16.7% is not a significant number. And, it doesn’t justify several hundred more dollars, but I digress), insisted that I would never get as good of customer service at the Mattress Firm that I was sure to get at the Mattress Man. Why, one time, the owner loaned a customer a Tempurpedic bed because her own mattress was delayed. In addition to the random, unnecessary number quotation, Linda also acted as though I had her over a barrel asking for free shipping, even though the published company policy is orders over $598 qualify for such, and my order definitely met that threshold. Slimy. In hindsight, I should have walked and never looked back, but the thought of having to go through the process again made me ill.
What I have learned in the last 3 weeks that my mattress has been sitting on my floor is that the promise of good customer service from The Mattress Man is complete and utter bullshit. When my mattress was delivered, the box spring would not fit up my narrow staircase. I recognize that this is not specifically the fault of The Mattress Man. I recognize that they did not make my narrow staircase or large box spring. I know that. I’m not so crazy a consumer that I demanded they fix the problem that day. I begrudgingly paid the additional fee to have my box spring split-even though I purchased during a FREE box spring promotion, where I saw no printed restrictions regarding split box springs. I begrudgingly agreed to wait another week for my box spring to be delivered even though I wanted to reach through the phone and punch the smarmy owner (he of the supposed loaner spare bed fame) in the face.
The following Tuesday, 24 hours before my scheduled delivery, I got another phone call from Keith, the slimeball of an owner who called to say that the warehouse had neglected to put half of my split box spring on the truck and that was just too bad for me, I’d have to wait another week.
I went into customer service complaint mode. Could I have the number of someone at the warehouse to complain to? No, says Keith, it’s a big company, they won’t do anything. Can I have your Simmons’ representative’s name? No, he’s certainly not responsible. Can I have your boss’ name to file a customer service complaint? Well no, says Keith, I’m the owner and therefore I’m it, you’ll just have to live with my abominable customer service. Can I expect a refund of my extra money upon delivery of my box spring since my receipt says delivery on August 31 and you failed to meet that? Well no, because you already paid and we just don’t do that. Will you be sending me a loaner bed so I no longer have to sleep on the floor? No, we don’t have a policy to do that. Will you be paying for my hotel room so I don’t have to sleep on the floor? No, of course not. Will you do anything for me? No, I’m not responsible for the warehouse, no one is, so there’s nothing you can do.
Oh, ho, Keith, there is something I can do. I may not be looking to buy a mattress anytime soon and would therefore not be a return customer, but I can be a very vocal customer. And I have no problem writing negative reviews on any business review service I can find (I should also point out, that I am quick to write good customer service reviews too, because I don’t want to spend my life being a Negative Nancy).
My frustration in this situation is simple. Someone is responsible. Perhaps it is Keith, who faxed (who the hell faxes?) in an incorrect order in the first place. Perhaps it is the mattress warehouse supervisor, who failed to check the order. Perhaps it is Tom, the Simmons representative. But someone is responsible for the fact that 3 weeks later I still don’t have what I paid a good bit of money for. And someone ought to make amends, instead of acting as though my frustrations are out of line (because how dare I want something I paid for be delivered when it says it’s going to be delivered?)
So now, I’ve learned my lesson: caveat emptor. It’s my own fault for not walking out the door and finding someone less slimy and with better (read: any) customer service practices. And I won’t be recommending anyone take a trip to The Mattress Man.
Putting it out in the universe…
“And, when you want something, all the universe conspires in helping you to achieve it.” The Alchemist, page 23, by Paulo Coelho
A few weeks ago, I declared after my performance review that I was going to stop whining about my shitty job and do something about it. I gave myself a timeline to quit.
And then…
Drumroll please…
I quit. I Quit. I QUIT.
Because two weeks ago, I read a job post and I thought to myself, this is what Oprah talks about when she says “A-ha! moment,” this job just sounds like me. Project management for a small start-up? The potential to institute my own processes and procedures? The ability to whip people in to shape, to kick butt, to take names, to learn something along the way? YES. YES. YES.
So, I applied. And they offered me a job. And 3 days later, I turned in my 2 weeks notice. I looked at my “stable, government job” with its benefits and retirement plan and thought to myself “these things just aren’t more important than my sanity.”
Today is my last day in the office that I have hated for the last year, but have put up with because I’ve been surrounded by vampires who think they know better than me. I am on a serious high from hearing people say “Sarah, you’re glowing” and “I’ve never seen you smile so much.” I’m convinced this means that I’m doing the right things.
This time next week, I will be in the midst of training in “Cowton, Ohio” (their description, not mine and maybe contemplating tipping a cow (or probably not because I am not Tommy Boy)
This time next week, I won’t have to listen to people in my office tell me “You know, if you were my daughter, I would never let you do this” (this came from the idiot that told me that I am destined to spend my entire career sitting in a cubicle) or the people who keep looking longingly at me when they say “Hey, short-timer!” at me in the hallway. I’d say there’s a 50-50 split of people in the office-half of them think I’m stupid to leave my job, good or bad, and the other half are probably jealous that I’m doing what they would like to do, but don’t have the guts to-to quit doing what bores them and to try to find something that makes them happy.
I think Paulo Coelho was right in The Alchemist, when you put things out into the universe, when you say what you want, the universe conspires to give it to you. As hippie-dippy as it is, it’s true. I finally articulated that I want to put an end to something that I don’t like and low and behold, I do it.
It feels good. Stay tuned for what’s next.





